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What we do

Regal Home Health provides in-home health care and support services through its extensive and trusted network of providers. Regal Home Health assesses a client’s individual needs and provides a cost effective and sustainable solution, to enable them to continue to live independently at home.

Regal provides care to thousands of Australians every year. We have a highly trained and experienced team, committed to service excellence.

The Regal Home Health story

Regal Home Health was established by Patricia R Shepherd in 1966, and has since become a recognised leader in the Australian home healthcare industry.

Anna M Shepherd, Patricia’s daughter, has continued Patricia’s legacy, bringing to the organisation a passion for patient care and clinical excellence, through innovation and a focus on adapting care to the values and needs of the individual.

At Regal Home Health we believe that every individual deserves to be respected, empowered and treated with dignity.

We also take our responsibilities as corporate citizens seriously, with the development of a growing number of initiatives that promote sustainability and community life.

The Regal Home Health Vision

Regal Home Health’s’ Vision is to be the leader and service of choice in Home Health Care services nationally, with a reputation for Clinical Excellence.

To be of service.

At Regal Home Health we believe that people, customers, learning and growth are important to us in the way we deliver our services and the way in which we work with each other. These values contribute to the unique culture of our service.

Why we are leaders in healthcare

Regal Home Health is regularly surveyed by the Australian Council on Healthcare Standards, and consistently receives outstanding results.

In 1994 Regal Home Health became the first private community Nursing and Allied Health Service in Australia to be accredited by the Council.

Results from Australian Council on Healthcare Standards (2013 data)

Visits commenced within 24 hours of referral 99%
Goal of care met 90%
Client Satisfaction 99.6%
Referrer Satisfaction 99.7%