Managing your care and recovery

Regal Case Management Service utilises well-established and trusted networks to provide Home Healthcare Packages. As soon as you contact us you are appointed a Clinical Excellence Coordinator to manage your individual case.

Here’s how we do it

Once you are appointed a Clinical Excellence Coordinator, they will provide you with:

  • A comprehensive collaborative assessment
  • A determination of the costs involved in delivering the package
  • A Regal Health Plan, which takes into account the needs of the individual, funding bodies, carers and the healthcare team, and effectively manages all stakeholder expectations
  • Regular communication of information to all parties
  • A Regal Clinical Excellence Coordinator keeps in touch and monitors services throughout the period, providing necessary feedback, keeping all parties informed and involved.

Click Here and your personal Clinical Excellence Coordinator will contact you to discuss the plan.

Our Advocacy service: we’re on your side

Regal Home Health takes its obligations to advocate for its clients, Home Health Team and funding bodies seriously.

A dedicated Regal Advocate is available to discuss your matter in confidence.

The Regal Advocate has experience in the Management of sensitive issues and situations. They recognise the need for fairness, confidentiality and prompt feedback.

If you wish to discuss any matter in confidence please click here to contact our head office and ask to speak to our Regal Advocate.

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