Veterans Community Nursing provides necessary Clinical Nursing and/or personal care services to eligible members of the Veteran community.
The Community Nursing services are provided in your own home where the Community Nurse helps you to maintain or restore your maximum level of health and independence. This may assist you to avoid premature or inappropriate admittance to hospital or residential care. Regal Community Nurses are able to provide care in the home 7 days a week and can assist families with complex care needs by providing continuous long term support.
Eligibility is dependent on the type of Repatriation Health Card (Gold or White card) you have, the kind of residence you live in and if you are currently receiving any other types of healthcare. We can assist you to assess what entitlements you may have to engage our services.
There is no cost to Veterans, War widows or widowers who are eligible under the Department of Veterans’ Affairs (DVA) Community Nursing Program. If you are not eligible through this programme, we can still provide your nursing care privately, on a fee for service basis.
We provide Clinical and Personal care so you can keep living your life with dignity and independence. Regal Home Health can assist with personal care, wound care, diabetes, palliative care, continence management as well as many hospital substitution services.
Arranging an Assessment
All you have to do is contact your local doctor and discuss a referral for Community Nursing assistance. They will then pass this onto our Client Services Team.
We also can receive a referral from your Local Medical officer (LMO) or other General Practitioner (GP); Treating doctor in a hospital; Hospital discharge planner; Nurse Practitioner specialising in a Community Nursing field; or Veterans’ Home Care (VHC) Assessment Agency. We take care of the rest.
If you are a health professional who wants to refer a veteran to Regal Home Health please call our Client Services Team on 02 9264 4555.
Other places that can help:
If you need domestic assistance, respite care or safety-related home and garden services, please contact Veterans’ Home Care (VHC) on 1300 550 450.
For other information relating to the Department of Veterans’ Affairs, visit www.dva.gov.au or call 13 32 54.
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“Thank you so much. We could not have gotten through the last week without the help from your team. They were all so supportive and were such wonderful nurses.”
“Jackie (Regal Nurse) gives you a feeling of security. She knows what she is doing, she lets you know when she is coming next time”
“The Regal Nurse would make sure I was dry – even between my toes.”
“The Occupational Therapist in the hospital defined all the in home care we had to have – one of the Nurses recommended Regal and said they provided 7 day care. I got in touch and we went from there”
“If I lost him (the Regal Nurse) I’d feel bereft. It’s almost like when you are a soldier, you have that mentality of a band of brothers”
“Herb (Regal Nurse) is very caring.”
“I could not fault the service. All the nurses were pleasant and very efficient. All the staff were very obliging and attentive”
“I found the nurses to be very helpful and caring”
“I am very happy with the treatment I have received from the Regal Community Nurses”
“In the environment in which you are delivering services to the community, the ideas of others I thought were enlightening and I felt that you showed a keen awareness to listen and learn.”
“Your staff were efficient, courteous and knowledgeable. This was a great service enabling me a limited stay in hospital. Grateful to use your service twice this year – I am so glad I only have two knees! Thank You”
“As the grand-daughter of a soldier who served In both World Wars I and II, I feel privileged to lead a home health service that cares for so many whose lives have been impacted by war”
“At all times Regal Health Services has displayed excellent interaction with the patients. We always find the staff display the highest professional integrity”
“Regal believes in quality and is prepared to be publicly scrutinized to attest to this quality in process and performance”
“I am a 91-year-old ex-serviceman and have been receiving help from Regal Health Services for some considerable time and I can’t speak highly enough of the health benefits I have received from them. My Nurse has helped me recover from numerous accidental falls on discharge from a hospital. Her happy disposition and general demeanor has a psychological healing effect in itself”
“I had three uncles who served in World War II who shared with me their many experiences of war and wisdom passed down through generations. I am grateful for the many sacrifices our war veterans have made that allow us our freedom today”
“Regal have been market leaders for 2 generations in promoting consumer empowerment and registered nurse led professional care in community health. Their commitment to measurable quality outcomes and sheared decision making promoting innovative models of care is outstanding. I can only wish them success as the real winners are the recipients of care in their homes.”
“We are forever grateful to Nicholas for locating our mother who would not have survived for many more hours in her situation. Nicholas called the ambulance and stayed with our mother until help arrived. Nicholas also stayed onsite to provide information and answer questions from the emergency personnel (Medical, Police, & Fire Department) & information to her family.”