Corona Virus | Covid -19 Update

COVID -19 UPDATE

There is a lot of concern and anxiety about the rapid spread of the COVID – 19 virus. Regal has taken immediate action to ensure 5 key areas of concern have been addressed;

  1. Ensured our Nurses and Support Workers are trained, safe and aware of protocols concerning the virus and the use of masks and other personal protection.
  2. Ensured our Regal Community is informed, safe and engaged.
  3. Regularly update our planning with evidence based information.
  4. Maintain Open Lines of Communication through TeleSupport & Virtual Team Engagement platforms
  5. Forward planning to keep infections to a minimum and optimal workforce engaged

How Can You Protect Yourself?

If You Are Unwell

  • 1

    Avoid Contact

    Such as hugging, kissing and handshaking. Regal Nurses will be supplied with a limited number of additional masks to provide to people who are unwell.

  • 2

    Mild Cases

    If it is mild stay at home until you feel better and notify Regal, so we can discuss a plan of care with you.

  • 3

    Moderate-Severe Cases

    If you are feeling very unwell, call your GP in advance and let them know you are coming in for a review- special arrangements are being made to keep people who are unwell out of crowded waiting rooms.

Coronavirus outbreak: what you should know.

The Regal workforce are:

  • All vaccinated consistent with NSW Health standards- though at this stage there is no vaccine for COVID-19.
  • Issued with additional surgical masks to provide to patients who are unwell or to wear themselves if there are clinical indications.
  • Issued with alcohol based hand sanitisers.
  • Educated on the importance of good infection control.
  • Reminded NOT to work if they feel unwell
  • Regal is in constant contact with NSW Health Public Health Unit and is following all directives issued by them, consistent with advice from the World Health Organisation

As a community we will all get through this outbreak if we apply the simple steps outlined above. We will update you as the situation evolves.
The Regal Team are here to support you in the safe delivery of care.
Yours sincerely,

Clinical Director

Regal will provide regular
updates on our website as services or
advice changes.

What is Regal doing to protect you?

  • Regal is implementing a COVID-19 Pandemic Plan and is regularly reviewing the advice from the Chief Medical Officer of Australia.
  • Regal screens all new patients & customers, Nurses & support workers in keeping with advice from NSW Public Health Unit.
  • Regal is contacting all those in our care to check on their wellbeing and gauge for any signs of infection.
  • Regal will NOT send a Nurse who is unwell to complete a service.
  • Are Regal team members are vaccinated consistent with NSW Health standards- though at this stage there is no vaccine for COVID-19.
  • Regal team members will be issued with additional surgical masks to provide to consumers who are unwell or to wear themselves if there is a clinical indication. (Please note that current advice is that face masks are only to be worn should there be evidence of infection.)
  • Regal team members will be issued with alcohol-based hand sanitizers. Due to the scarcity of hand sanitizer, access to a clean sink with soap and water will also reduce the risk of infection.
  • Regal team members are educated on the importance of good infection control.

Regal is in constant contact with NSW Health Public Health Unit and is following all directives issued by the Chief Medical Officer of Australia.

If You Are Unwell

  • Please notify Regal 02 9264 4555 so we can discuss a plan of care for you.
  • If you are feeling very unwell, please contact your GP

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