There is a lot of concern and anxiety about the rapid spread of the COVID – 19 virus. Regal has taken immediate action to ensure 5 key areas of concern have been addressed;
Thorough hand washing for 20 seconds and avoid touching your face.
a. Cough or sneeze into your elbow;
b. carefully dispose of tissues;
c. use an alcohol based sanitizer if you can’t access soap and water.
Reduces the potential of infection. Remember to keep a distance of 1.5 metres from others.
Maintain extra vigilance in cleaning commonly used hard surfaces regularly using a neutral detergent. There is no need for anti bacterial cleaners.
Arrange for your influenza vaccination now. The vaccination wont stop the COVID 19 virus but it will protect you from other viruses that have been identified in the northern hemisphere this winter.
Such as hugging, kissing and handshaking. Regal Nurses will be supplied with a limited number of additional masks to provide to people who are unwell.
If it is mild stay at home until you feel better and notify Regal, so we can discuss a plan of care with you.
If you are feeling very unwell, call your GP in advance and let them know you are coming in for a review- special arrangements are being made to keep people who are unwell out of crowded waiting rooms.
The Regal workforce are:
As a community we will all get through this outbreak if we apply the simple steps outlined above. We will update you as the situation evolves.
The Regal Team are here to support you in the safe delivery of care.
Regal is in constant contact with NSW Health Public Health Unit and is following all directives issued by the Chief Medical Officer of Australia.
“Thank you so much. We could not have gotten through the last week without the help from your team. They were all so supportive and were such wonderful nurses.”
“Jackie (Regal Nurse) gives you a feeling of security. She knows what she is doing, she lets you know when she is coming next time”
“The Regal Nurse would make sure I was dry – even between my toes.”
“The Occupational Therapist in the hospital defined all the in home care we had to have – one of the Nurses recommended Regal and said they provided 7 day care. I got in touch and we went from there”
“If I lost him (the Regal Nurse) I’d feel bereft. It’s almost like when you are a soldier, you have that mentality of a band of brothers”
“Herb (Regal Nurse) is very caring.”
“I could not fault the service. All the nurses were pleasant and very efficient. All the staff were very obliging and attentive”
“I found the nurses to be very helpful and caring”
“I am very happy with the treatment I have received from the Regal Community Nurses”
“In the environment in which you are delivering services to the community, the ideas of others I thought were enlightening and I felt that you showed a keen awareness to listen and learn.”
“Your staff were efficient, courteous and knowledgeable. This was a great service enabling me a limited stay in hospital. Grateful to use your service twice this year – I am so glad I only have two knees! Thank You”
“As the grand-daughter of a soldier who served In both World Wars I and II, I feel privileged to lead a home health service that cares for so many whose lives have been impacted by war”
“At all times Regal Health Services has displayed excellent interaction with the patients. We always find the staff display the highest professional integrity”
“Regal believes in quality and is prepared to be publicly scrutinized to attest to this quality in process and performance”
“I am a 91-year-old ex-serviceman and have been receiving help from Regal Health Services for some considerable time and I can’t speak highly enough of the health benefits I have received from them. My Nurse has helped me recover from numerous accidental falls on discharge from a hospital. Her happy disposition and general demeanor has a psychological healing effect in itself”
“I had three uncles who served in World War II who shared with me their many experiences of war and wisdom passed down through generations. I am grateful for the many sacrifices our war veterans have made that allow us our freedom today”
“Regal have been market leaders for 2 generations in promoting consumer empowerment and registered nurse led professional care in community health. Their commitment to measurable quality outcomes and sheared decision making promoting innovative models of care is outstanding. I can only wish them success as the real winners are the recipients of care in their homes.”
“We are forever grateful to Nicholas for locating our mother who would not have survived for many more hours in her situation. Nicholas called the ambulance and stayed with our mother until help arrived. Nicholas also stayed onsite to provide information and answer questions from the emergency personnel (Medical, Police, & Fire Department) & information to her family.”