We provide a range of healthcare services. Click here to learn more.
You can find information about your funding options here .
Regal can commence visits the next day.
Simply phone (02) 9264 4555. Our lines are open 8.30am to 5pm, seven days per week. After hours on-call services are available for urgent assistance.
If a body such as a private health fund or the Department of Veterans’ Affairs funds your care, the invoice for your care will be sent directly to them. If you are a self-funded client, we will invoice you directly and you may pay either by cheque, EFT or credit card.
You can discuss the various funding options with one of our friendly client services team members. Click here .
In case of emergency please phone 000.
The ACHS is the Australian Council on Healthcare Standards. They are Australia’s leading health care assessment and accreditation provider, and their aim is to improve the quality and safety of health care. In 1994 Regal Home Health became the first private Community Nursing service in Australia to be accredited with the Australian Council on Healthcare Standards. Regal Home Health is currently accredited to 2018.
Regal Home Health has an advocacy program that ensures unbiased support on your behalf. If you are in any way unhappy with the care you have received, please contact our General Manager on (02) 9264 4555
If you are unhappy with the way we have responded to your complaint internally you can contact the Health Care Complaints Commission on 1800 043 159 or email them on
If your care is being funded by the Department of Veterans’ Affairs, you can contact DVA here .
Regal ensures that all its home healthcare team are registered with the appropriate bodies and are provided with initial and ongoing training in home healthcare.
Please refer to our Privacy Statement .
“Jackie (Regal Nurse) gives you a feeling of security. She knows what she is doing, she lets you know when she is coming next time”
“The Regal Nurse would make sure I was dry – even between my toes.”
“The Occupational Therapist in the hospital defined all the in home care we had to have – one of the Nurses recommended Regal and said they provided 7 day care. I got in touch and we went from there”
“If I lost him (the Regal Nurse) I’d feel bereft. It’s almost like when you are a soldier, you have that mentality of a band of brothers”
“Herb (Regal Nurse) is very caring.”
“I could not fault the service. All the nurses were pleasant and very efficient. All the staff were very obliging and attentive”
“I found the nurses to be very helpful and caring”
“I am very happy with the treatment I have received from the Regal Community Nurses”
“In the environment in which you are delivering services to the community, the ideas of others I thought were enlightening and I felt that you showed a keen awareness to listen and learn.”
“Your staff were efficient, courteous and knowledgeable. This was a great service enabling me a limited stay in hospital. Grateful to use your service twice this year – I am so glad I only have two knees! Thank You”
“As the grand-daughter of a soldier who served In both World Wars I and II, I feel privileged to lead a home health service that cares for so many whose lives have been impacted by war”
“At all times Regal Health Services has displayed excellent interaction with the patients. We always find the staff display the highest professional integrity”
“Regal believes in quality and is prepared to be publicly scrutinized to attest to this quality in process and performance”
“I am a 91-year-old ex-serviceman and have been receiving help from Regal Health Services for some considerable time and I can’t speak highly enough of the health benefits I have received from them. My Nurse has helped me recover from numerous accidental falls on discharge from a hospital. Her happy disposition and general demeanor has a psychological healing effect in itself”
“I had three uncles who served in World War II who shared with me their many experiences of war and wisdom passed down through generations. I am grateful for the many sacrifices our war veterans have made that allow us our freedom today”
“Regal have been market leaders for 2 generations in promoting consumer empowerment and registered nurse led professional care in community health. Their commitment to measurable quality outcomes and sheared decision making promoting innovative models of care is outstanding. I can only wish them success as the real winners are the recipients of care in their homes.”
“We are forever grateful to Nicholas for locating our mother who would not have survived for many more hours in her situation. Nicholas called the ambulance and stayed with our mother until help arrived. Nicholas also stayed onsite to provide information and answer questions from the emergency personnel (Medical, Police, & Fire Department) & information to her family.”