Last Thursday night Regal celebrated its 12th anniversary of the Regal Annual Awards building on a 50 year foundation of excellence recognising the powerful contributions of the Regal team of committed compassionate Nursing professionals who support people to remain in their own homes safely transforming people’s lives.
“They say it takes a village to raise a child, I believe it takes community to give Nurses the power to heal with dignity and respect”
Adj Assoc Prof Anna M Shepherd, CEO
Prof Donna Waters, Dean, The University of Sydney Nursing School, officiated the awards along with the CEO, Anna Shepherd recognising a record number of Nurses for excellence across categories such as Regal Spirit, Clinical Best Practice, Communication, Management, Mentorship and the major award, Patricia R Shepherd for Excellence in Nursing. Donna shared with the audience an African greeting that resonated with us all.
“Hello, I greet you and acknowledge you as I see the potential in you” the person that says it in return responds with “Hello, I greet you and because you see the potential in me, I exist”.
In acknowledging and recognising each other we do give meaning and purpose to our lives. This inspires us all to continue to expand our practice, our model and our service to our community. Through these relationships like The University of Sydney and others we all grow together, in partnership.
Regal understands how important it is to be an organisation that is an exemplar for excellence, service and corporate social responsibility in attracting Nurses, building capacity, nurturing and supporting through education and recognising excellence.
“Thank you so much. We could not have gotten through the last week without the help from your team. They were all so supportive and were such wonderful nurses.”
“Jackie (Regal Nurse) gives you a feeling of security. She knows what she is doing, she lets you know when she is coming next time”
“The Regal Nurse would make sure I was dry – even between my toes.”
“The Occupational Therapist in the hospital defined all the in home care we had to have – one of the Nurses recommended Regal and said they provided 7 day care. I got in touch and we went from there”
“If I lost him (the Regal Nurse) I’d feel bereft. It’s almost like when you are a soldier, you have that mentality of a band of brothers”
“Herb (Regal Nurse) is very caring.”
“I could not fault the service. All the nurses were pleasant and very efficient. All the staff were very obliging and attentive”
“I found the nurses to be very helpful and caring”
“I am very happy with the treatment I have received from the Regal Community Nurses”
“In the environment in which you are delivering services to the community, the ideas of others I thought were enlightening and I felt that you showed a keen awareness to listen and learn.”
“Your staff were efficient, courteous and knowledgeable. This was a great service enabling me a limited stay in hospital. Grateful to use your service twice this year – I am so glad I only have two knees! Thank You”
“As the grand-daughter of a soldier who served In both World Wars I and II, I feel privileged to lead a home health service that cares for so many whose lives have been impacted by war”
“At all times Regal Health Services has displayed excellent interaction with the patients. We always find the staff display the highest professional integrity”
“Regal believes in quality and is prepared to be publicly scrutinized to attest to this quality in process and performance”
“I am a 91-year-old ex-serviceman and have been receiving help from Regal Health Services for some considerable time and I can’t speak highly enough of the health benefits I have received from them. My Nurse has helped me recover from numerous accidental falls on discharge from a hospital. Her happy disposition and general demeanor has a psychological healing effect in itself”
“I had three uncles who served in World War II who shared with me their many experiences of war and wisdom passed down through generations. I am grateful for the many sacrifices our war veterans have made that allow us our freedom today”
“Regal have been market leaders for 2 generations in promoting consumer empowerment and registered nurse led professional care in community health. Their commitment to measurable quality outcomes and sheared decision making promoting innovative models of care is outstanding. I can only wish them success as the real winners are the recipients of care in their homes.”
“We are forever grateful to Nicholas for locating our mother who would not have survived for many more hours in her situation. Nicholas called the ambulance and stayed with our mother until help arrived. Nicholas also stayed onsite to provide information and answer questions from the emergency personnel (Medical, Police, & Fire Department) & information to her family.”